Business English: Management and Leadership

Staffing and Hiring Decisions module focuses on essential strategies for recruiting and managing professional teams. The module covers direct and indirect approaches, vocabulary preview, making direct and indirect requests, and more. Participants will also have the opportunity to apply their knowledge through practical exercises.

The Meeting Management module delves into effective meeting practices, conference calling, future tense contractions, writing effective summaries, and more. Participants will gain valuable insights into managing and organizing successful meetings in a professional environment.

The Leading and Teaming module emphasizes leadership and team management skills, including handling interruptions, conference calling tips, strategies for interruption and clarification, and more. Participants will also explore cultural norms and submit video/audio assignments.

The Planning, Organizing, and Delegating module provides comprehensive guidance on writing effective emails, communicating status reports, concise business communication, and more. Participants will engage in practical exercises to apply their knowledge in real-world scenarios.

The Managing and Coaching module focuses on coaching and mentoring, effective teaming, active listening skills, first conditionals, and strategies for active listening and feedback. Participants will develop essential skills for managing and coaching teams effectively.

The Review module offers a comprehensive review of the course content, including optional email peer reviews, final examination, and a synthesis exercise. Participants will consolidate their learning and enhance their overall understanding of the course material.