Feedback and Coaching For Everyone offered by Arizona State University equips you with the skills to prepare others for growth-mindset feedback and manage upward effectively. The specialization focuses on building relationships beyond the workplace and eliminating biases in group settings.
Throughout the course, you will:
Upon completion, you will be adept at delivering feedback, managing upward, and fostering meaningful relationships in the workplace, contributing to a more inclusive and growth-oriented environment.
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Get Started / More InfoThe course modules cover essential skills such as giving feedback, managing upward, building relationships, and avoiding bias in communication and decision-making.
The Giving Feedback module provides the best strategies to prepare others to hear and apply effective feedback. You will learn how to shape growth mindsets and appropriately evaluate effort, contributing to a more constructive feedback culture within your team.
The Managing Up module addresses the challenges of sharing feedback with superiors. You will gain insights into developing rapport and credibility with your superiors, ultimately enhancing your ability to manage upward effectively and foster a more open feedback exchange.
The Building Relationships with Communication module focuses on relating to others beyond work-related interactions. You will develop the skills to express compassion for your teammates, appreciate them as individuals, and build meaningful relationships that extend beyond the workplace.
The Avoiding Bias module equips you with strategies to tackle common hurdles in impartial decision-making and communication. By learning to recognize and eliminate biases, you will contribute to creating a more inclusive and fair environment within your team and organization.
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