Course

Transformación digital de Gobiernos

Banco Interamericano de Desarrollo

Transformación digital de Gobiernos is a specialized program designed for individuals involved in the digital transformation of governments in Latin America and the Caribbean. The course equips participants with crucial insights and tools necessary for implementing digitalization in government processes, procedures, and management to enhance citizen service.

The curriculum covers vital aspects of digital government, including identity and digital signatures, data, interoperability, digital services, regulatory framework, human talent, communications, user-centered design, and cybersecurity. Participants will also learn how to approach strategy, diagnosis, and monitoring and evaluation framework for digital transformation projects.

  • Identify the role of governments in Latin America and the Caribbean in facilitating digital transformation.
  • Recognize the characteristics and benefits of a digital government in terms of citizen and business-centered processes and services.
  • Analyze an organization's readiness to embark on a digital government project.

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Transformación digital de Gobiernos
Course Modules

The course modules cover the impact of digitalization in Latin America and the Caribbean, characteristics and benefits of digital government, and the design of digital government projects.

La era digital en América Latina y el Caribe

La era digital en América Latina y el Caribe focuses on recognizing the impact of digitalization and ensuring internet access. It also explores how digital processes transform businesses and create opportunities for start-ups. Participants will identify the role of governments in facilitating digital transformation.

Gobierno Digital

Gobierno Digital delves into the characteristics and benefits of a digital government, emphasizing citizen and business-centered processes and services. It also covers the role of digital identity, data, digital services, interoperability, and cybersecurity as pillars of digital transformation, along with successful country case studies.

Diseño de proyectos de gobierno digital

Diseño de proyectos de gobierno digital enables the application of best practices in designing government digital transformation projects. Participants will recognize common components implemented in successful digital transformation projects through concrete examples and experiences.

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