Course

Net Promoter Score (NPS) and Sentiment Analysis in Miro

Coursera Project Network

Unlock the power of survey data analysis with our Net Promoter Score (NPS) and Sentiment Analysis course in Miro. Gain practical experience in evaluating Customer Experience (CX) and visualizing insights to drive impactful decision-making.

Throughout this project, you will:

  • Evaluate use cases for NPS and Sentiment in CX assessment
  • Explore the drivers of Customer Experience in Miro
  • Develop and visualize NPS and Sentiment analysis

Enhance your skills in understanding and communicating the state of CX, leveraging powerful visualization tools within Miro. Join us on this journey to elevate your ability to derive actionable insights from survey data.

Certificate Available ✔

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Net Promoter Score (NPS) and Sentiment Analysis in Miro
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