Course

Setting Up Your Sale

Dell

Welcome to the Dell Technologies “Setting Up Your Sale” course. This comprehensive course is designed to prepare you for a career in Sales, specifically in the IT industry. Whether you are new to sales or seeking to transition into IT Sales, this course provides foundational professional skills and essential knowledge of IT sales campaigns.

  • Learn the importance of regular customer research and identify various sources of information involved.
  • Establish credibility and trust with customers through proven strategies and techniques.
  • Gain insights into conveying information compellingly to the right contact within the customer organization.
  • Understand the benefits of As A Service (aaS) models and the reasons digital transformation is important to organizations.
  • Get familiar with key data center technologies, software, external hardware, and the essential components of a computer.
  • Develop probing and drill-down questioning skills to uncover important customer information.

Whether you are starting your career or looking for a career change, this course is tailored to provide valuable knowledge and skills for success in IT Sales.

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Setting Up Your Sale
Course Modules

The “Setting Up Your Sale” course is divided into three modules: Lead the Sale with Insight, IT Sales Technical Foundations, and Uncover the Customer's Needs. Each module provides essential skills and knowledge necessary for a successful career in IT Sales.

Lead the Sale with Insight

Welcome to the first module, Lead the Sale with Insight. This module focuses on building trust and credibility with customers, researching the customer, and developing strategies to convey insights compellingly. You will also learn the essential skills for call opening and establishing rapport for successful sales.

IT Sales Technical Foundations

The second module, IT Sales Technical Foundations, delves into digital transformation, As A Service (aaS) models, data center technologies, cloud computing, and fundamental computing components. Gain in-depth knowledge of IT sales technical concepts and their importance in the industry.

Uncover the Customer's Needs

The final module, Uncover the Customer's Needs, emphasizes effective questioning skills to determine customer needs and close deals. By the end of this module, you will have honed your skills in uncovering crucial customer information and understanding their requirements.

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