Introdução aos Sistemas de Informação para Negócios

Explore the historical and contemporary use of digital systems in organizations, from back-office systems to e-commerce and mobile applications. Understand the impact of technology on business models and the evolution of digital systems within specific organizational contexts. The course provides insights into the various types of information systems used in companies and their objectives, as well as how they can be applied in business models.

Delve into the management of IT services based on the ITIL4 framework, emphasizing the creation of value chains and involving users in the service development process. Gain the ability to rethink IT services in terms of the value they deliver to the business, with a focus on understanding the service's impact on the organization's core objectives.

Understand how actors within a digital product and solution ecosystem connect and exchange information to deliver integrated services to customers. Explore the importance of cybersecurity in integration and communication between systems, identifying potential risks and ensuring the security of integrated data and systems. This module equips you with the knowledge to comprehend the integration and communication of information systems within and across organizations and mitigate security risks.

Acquire a practical perspective on implementing digital transformation strategies, examining the critical dimensions that should be evaluated and prioritized to construct a comprehensive digital strategy. Learn how to tailor a transformation strategy to maximize the organization's success and yield short-term results. This course module provides insights into practical approaches for successful digital transformation and the capture of tangible results.