Embark on a career in IT with Google's IT Support Professional Certificate program. This comprehensive course equips you with the fundamental skills required to excel in the rapidly evolving IT industry. No prior experience or degree is necessary, making it ideal for beginners.
Through a series of 5 courses, you’ll master tasks such as assembling computers, creating wireless networks, installing software, and providing comprehensive customer support. Delve into operating systems including Linux, domain name systems, and command line interfaces. Upon completion, you'll earn a Professional Certificate from Google, opening doors to lucrative entry-level IT positions.
This program also prepares you for the CompTIA A+ exams, a standard IT certification. By passing both exams, you'll receive a dual certification. Additionally, explore the Professional Certificate in "IT Automation with Python from Google" to further enhance your IT skills.
75% of program graduates in the US reported career advancement within 6 months of obtaining the certificate, indicating the program's efficacy in propelling careers forward.
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Get Started / More InfoMaster fundamental IT skills through 5 modules. From technical basics to IT security, gain the knowledge needed to kickstart your IT career.
Begin your journey with a deep dive into IT fundamentals. Explore the world of information technology, including hardware, software, the Internet, troubleshooting, and client servicing. By the end of this course, you’ll grasp binary systems, build a computer from scratch, install an operating system, understand the Internet's impact, and acquire basic IT troubleshooting skills.
Gain a comprehensive understanding of computer network principles. Cover topics such as modern network technologies, TCP/IP-related protocols, troubleshooting methods, and network services like DNS and DHCP. The course also touches on cloud computing and storage, equipping you to describe and manage these essential components effectively.
Develop expertise in operating systems and user management. Learn to navigate Windows and Linux file systems, configure user access, install and remove software, and manage disk partitions. Additionally, delve into system processes, system logs, and remote connectivity tools to enhance your IT support skills.
Transition from single-system support to administering complex IT infrastructures. Explore infrastructure services, cloud infrastructure management, server management, and typical tools for computer, user, and productivity management. Gain insights into data backup and IT infrastructure recovery strategies to ensure continuity in the event of a major system failure.
Explore a wide range of IT security concepts, tools, and best practices. Cover topics such as encryption algorithms, authentication, authorization, accounting, network security solutions, and strategies to integrate a security culture within your organization or team. Gain a holistic understanding of multi-level security architecture and recommendations for seamless integration.
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