Embark on a journey into the world of Healthcare IT Support with this 4-course specialization from Johns Hopkins University. The Healthcare IT Support program is designed to provide a comprehensive understanding of the critical role of IT support staff in healthcare, health information technology fundamentals, operations and patient safety, and healthcare data security, privacy, and compliance.
Through engaging and informative content, you will gain insights into various roles in IT support, the health IT ecosystem, electronic health records, and technologies impacting healthcare operations. You will also explore the complexities of healthcare data security, privacy, compliance, and the laws and regulations specific to healthcare. This program aims to equip you with the necessary skills and knowledge to excel in the dynamic and growing field of Healthcare IT Support.
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This 4-course specialization offers a comprehensive understanding of the critical role of IT support staff in healthcare, health information technology fundamentals, operations and patient safety, and healthcare data security, privacy, and compliance.
This introductory course provides insights into the various roles in IT support common in healthcare settings. You will learn about the unique challenges and opportunities in this dynamic field and gain inspiration from the experiences of IT support staff at Johns Hopkins University.
Explore the health IT ecosystem with a focus on electronic health records (EHRs) and the role they play in healthcare delivery. Gain an understanding of database architecture, servers, interfaces, and the importance of training end-users on healthcare technology.
Discover the technologies impacting healthcare operations and the critical role of IT support specialists in troubleshooting issues with tools such as telemedicine, patient portals, barcode scanners, and medical devices. Learn about the existing processes, protocols, and tools essential for supporting a high reliability healthcare organization.
This final course delves into healthcare data security, privacy, and compliance, equipping you with the knowledge of healthcare data types, security complexities, and the laws and regulations specific to healthcare. Gain insights into HIPAA, security breaches, and tips for job interviews and career success in this rapidly growing field.
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