Join Johns Hopkins University's Patient Safety course to master the strategies and tools needed to implement effective patient safety and quality improvement. This specialization covers concepts and methodologies used in process improvement within healthcare, providing a system’s view of safety and quality challenges and strategies for enhancing culture, teamwork, and measuring success.
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Get Started / More InfoMaster the strategies and tools for patient safety and quality improvement across seven comprehensive modules. Gain insights into patient safety culture, project planning, measurement, and more.
Describe a minimum of four key events in the history of patient safety and quality improvement.
Review essential elements of a safety culture and identify strategies for improving communication and teamwork. Learn how patients and family members contribute to developing a safety culture and how healthcare organizations identify and mitigate safety hazards.
Learn approaches for selecting and scoping a patient safety or quality improvement project. Compare and contrast QI/PI approaches and create a project charter using SMART goals. Understand the usage of root cause identification tools in project management.
Recognize the importance of planning for project sustainment and design a change management plan. Use the pre-mortem exercise to identify risks of project failure and describe the 4E’s + 2 Model and its use to engage stakeholders.
Apply the 4 E's model and TRiP into developing specific aims for patient safety or quality improvement projects. Develop a plan to address the adaptive and technical challenges in your project and turn a local QI project into a system-wide project.
Understand why measurement is important to quality improvement work and identify useful data for monitoring and evaluating quality improvement projects. Locate external sources of quality and safety measures and associated performance data.
Identify a patient safety or quality issue and describe concrete processes for addressing the issue. Learn steps needed within your organization to move toward high reliability and steps for a focused career plan in becoming a patient safety and quality leader.
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