Effective Communication in the Globalised Workplace

Module 1: Establishing a Professional ‘Self’ through Effective Intercultural Communication focuses on the need to consider cultural values when communicating in a multicultural community and workplace. Learners will adopt appropriate intrapersonal and interpersonal, verbal and nonverbal communicative strategies to build relationships with colleagues.

Module 2: Strengthening Your Widening Network teaches strategies for strengthening relationships with co-workers and stakeholders from diverse cultural backgrounds. Learners will develop workplace discourse and communication skills to demonstrate greater communicative and linguistic competence.

Module 3: Engaging in Persuasive and Credible Communication explores the key skill of persuasion in a professional communication context. Learners will be able to structure and express ideas in a convincing and persuasive manner, applying basic principles of persuasive writing to convince different sets of audiences in the globalized workplace.

Module 4: Becoming Part of the Globalized Workplace aims to build learners’ confidence and adaptability when communicating in cross-cultural environments. The course focuses on enhancing professional persona for skilful engagement and intercultural communication with stakeholders within and beyond the organization.

Module 5: Effective Communication in the Globalized Workplace - The Capstone Project requires learners to demonstrate their understanding of the courses and integrate the knowledge and skills learned in real workplace scenarios. Learners will create a handbook or practical guide, incorporating relevant primary data from people in the workplace.