Firms heavily invest in IT, necessitating effective governance to align investments with organizational objectives. This course delves into evaluating individual and portfolio IT investments, incorporating risk, charging users, and driving adoption for value realization.
Explore the critical mechanisms to ensure that IT investments contribute to the overall success of the organization, mitigating risks and optimizing value generation.
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The IS/IT Governance course modules cover IT alignment, evaluating IT investments, portfolio evaluation, IT chargeback, and change management, offering a comprehensive understanding of governing IT investments.
An Introduction to the Information Systems Specialization introduces the course, followed by discussions on IT alignment and the framework for IT governance. Learn about key principles and practices, operating models, and enterprise architecture.
Delve into the evaluation of individual IT investments, including net profit value and risk incorporation. Explore system implementation problems and analyze business process improvements at different organizations.
Continuing the evaluation of IT investments, understand the characteristics of different IT asset classes, strategic orientation, and portfolio management. Compare alternative approaches to IT chargeback and explore its implications.
Understand user resistance and different models for user adoption, along with levers for affecting user adoption. Explore evolutionary vs. revolutionary change and project management vs. learning approach. Gain insights into implementing change at organizations.
Get an overview of the course project and delve into the practical application of the concepts learned throughout the course. Engage in the course project to cement your understanding of IS/IT Governance.
This Akamai certificate program provides in-demand skills for entry level tech jobs in customer support and professional services.
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