Business English Communication Skills

This module, Business English: Networking, focuses on developing vocabulary and customs related to socializing and networking in English. It aims to enhance your ability to interact with business contacts in a professional manner, both in person and through written communication. The course also covers email etiquette, job-related vocabulary, and formal and informal language in emails.

In the Business English: Meetings module, you will learn vocabulary and skills related to participating in meetings, including arranging meetings through email and telephone, understanding expectations and protocols for on-site meetings and teleconferences, and writing a proposal as an outcome of a meeting.

The Business English: Planning & Negotiating module is designed to teach you language and strategies for successful negotiations, with a focus on hosting an event and finding an appropriate venue. You will learn how to negotiate strategically, resolve customer issues, compare services and features of venues, and plan a business event using negotiation skills.

This module, Business English: Making Presentations, focuses on language and techniques that will help you make effective presentations in English. It is designed for students with an intermediate level of English and aims to improve the ability to present information in an organized and engaging way, share data using charts and graphs, and use persuasive language in a presentation.

The Business English: Capstone Project will provide opportunities to demonstrate your competence in the learning objectives for the Specialization. You will use formal, written methods and casual visual and audio methods of communication to demonstrate your ability to use language appropriate for different business contexts. The project aims to demonstrate competence in writing and presenting a plan using skills and language appropriate for business.