Course

Develop with Dell: IT Sales

Dell

This specialization offered by Dell is designed for individuals looking to develop sales skills, particularly in the IT industry. Through three comprehensive courses, participants will cover strategies for obtaining an IT sales role, establishing trust, qualifying opportunities, creating value propositions, and gaining customer commitment.

Key learning objectives include identifying the basics of the sales process and core skills needed as a seller, exploring strategies for building rapport and discovering customer needs, and discovering keys for closing a sale. Each course module is tailored to provide in-depth insights and practical skills essential for a successful career in IT sales.

  • Obtain essential sales skills for IT industry
  • Learn strategies for obtaining an IT sales role
  • Understand the basics of the sales process and core skills needed as a seller
  • Explore strategies for building rapport and discovering customer needs
  • Discover keys for closing a sale

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Develop with Dell: IT Sales
Course Modules

The three modules cover the basics of the sales process, strategies for building rapport, and keys for closing a sale. Participants will gain essential skills for a successful career in IT sales.

What Does IT Sales Entail?

Module 1: What Does IT Sales Entail?

  • Describe the sequence and significance of each stage of the sales process
  • Demonstrate effective strategies for qualifying opportunities

Setting Up Your Sale

Module 2: Setting Up Your Sale

  • Identify strategies for conveying insights to the right contact within the customer organization in a compelling manner
  • Apply probing and drill-down questioning to uncover further important customer information

Selling with Confidence

Module 3: Selling with Confidence

  • Evaluate the relationship between value propositions and buyer motivations
  • Build and deliver a value proposition as a way to secure customer commitment
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