This specialization by ESSEC Business School is designed to empower managers with proven tools for greater success in negotiation and conflict resolution. The program covers negotiation fundamentals, cross-cultural negotiation, mediation, and conflict resolution. Through interactive, practical modules and a capstone project, participants will gain the skills and knowledge needed to navigate complex negotiations and lead mediation processes effectively.
With a focus on creating value-creating partnerships and fostering long-term, fair relationships, the program provides insights into cultural differences and their influence on negotiation dynamics. It also delves into the crucial role of mediation in reaching peaceful and agreed solutions in various contexts, from the workplace to international, political, and social settings.
The capstone project offers a hands-on opportunity to apply newly acquired knowledge and skills to analyze real-life negotiations, engage in negotiation exercises, and act as a mediator in simulated scenarios. By completing this specialization, participants will enhance their negotiation techniques, cross-cultural awareness, and conflict management abilities.
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This specialization consists of four courses. The first focuses on negotiation fundamentals, the second on international and cross-cultural negotiation, the third on mediation and conflict resolution, and the last is a capstone project providing practical application of knowledge and skills.
This course provides access to practical negotiation tools and best practices, guiding participants through innovative and proven approaches to achieve high-impact and sustainable negotiations at all levels. It covers topics such as preparing for negotiations, creating value-creating partnerships, and overcoming deadlocks, emphasizing the importance of fair, long-term partnerships.
Participants will gain a better understanding of cultural differences and their impact on negotiation, enhancing their negotiation flexibility and awareness. The course also offers insights into different national and regional negotiation styles and examines negotiation in multicultural settings, highlighting the importance of well-designed negotiation processes for efficiency and fairness.
This course equips participants with the skills to choose and lead a mediation process, providing a deeper understanding of workplace and international conflict resolution. It covers the definition and types of mediation, typical challenges faced by mediators, and strategies for effective mediation, offering a meaningful and effective bouquet of practical cases, tools, approaches, and skills.
The capstone project enables participants to apply their knowledge and skills in negotiation and mediation to analyze real-life negotiations, engage in negotiation exercises, and act as a mediator in simulated scenarios. It comprises three exercises, including negotiation analysis, peer negotiation, and mediation structure, enhancing participants' negotiation techniques, cross-cultural awareness, and conflict management abilities.
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