Course

Supporting Clients

Goodwill Industries International

Supporting Clients is a crucial course for aspiring Career Coaches or Navigators. This comprehensive program delves into various aspects of career guidance, including job search strategies, resume development, and successful onboarding. The course is designed to empower individuals with the knowledge and skills needed to assist clients in navigating their career paths effectively.

The course content covers crisis counseling, occupational guidance, motivational interviewing, job search techniques, resume and cover letter development, interview preparation, and successful workplace integration. Participants will learn how to assess social service needs, gather contacts, design networking plans, and manage online identities. Additionally, they will gain insights into financial conversations, employment benefits, negotiation skills, and tax resources.

  • Comprehensive career guidance program
  • Skills in job search, resume development, and interviewing
  • Insights into successful workplace integration
  • Empowerment to assist clients effectively

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Supporting Clients
Course Modules

The course comprises comprehensive modules covering crisis counseling, job search strategies, resume development, interview preparation, and successful workplace integration. Participants will gain valuable skills in guiding clients through their career journeys.

Career Navigation

This module delves into crisis counseling, motivational interviewing, and career advancement. Participants will learn to assess social service needs, guide clients in finding relevant employment opportunities, and provide feedback on resumes and cover letters. The module also includes quizzes to reinforce learning and case studies for practical application.

Guiding Clients in Their Job Search

Participants will explore various job search strategies, including data sources for career exploration, hiring events, and networking plans. They will also gain insights into career ladders, job search tools, and networking success. The module culminates in a quiz to assess understanding and practical scenarios to apply the knowledge gained.

Cover Letters, Resumes, Portfolios and Interviewing

This module focuses on cover letter and resume writing, building skill portfolios, managing online identities, and interview preparation. Participants will learn effective resume writing, personal branding, and strategies for successful interviews. The module also includes practical examples and quizzes for reinforcement.

Success in the Workplace

Throughout this module, participants will gain insights into onboarding essentials, financial conversations, employment benefits, and negotiation skills. They will also learn about resources for navigating the benefits cliff and preparing for a new career. The module includes quizzes to reinforce learning and practical scenarios for application.

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