Course

Managing Employee Performance

Starweaver

In today's dynamic business environment, effective performance management is crucial for exceptional leadership. The "Managing Employee Performance" course by Starweaver is designed to equip managers with the principles and techniques required to manage employee performance successfully.

Learners will gain a comprehensive understanding of performance management, including setting clear expectations, providing regular feedback, and conducting performance evaluations. The curriculum encompasses essential topics such as goal setting, performance metrics, and fostering a collaborative work environment that supports employee growth and development.

  • Analyze and explain the performance management process and its components.
  • Formulate clear performance expectations with team members.
  • Develop and negotiate performance and growth goals with team members collaboratively.
  • Integrate company core values and organizational goals into performance conversations effectively.

This course caters to individuals stepping into roles as team leaders, supervisors, or managers, aiming to cultivate effective performance management skills. It is particularly beneficial for those who have not undergone formal management training within their organizations. Additionally, it serves as a valuable refresher for current team leads, supervisors, or managers seeking to enhance and update their management capabilities.

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Managing Employee Performance
Course Modules

This comprehensive course covers performance management throughout the employee life cycle, collaborative goal setting, feedback techniques, and coaching strategies, culminating in a final assessment to reinforce learning.

Managing Employee Performance

Introduction to the course and instructor

Performance management throughout the employee life cycle

The performance management process

  • Collaborative performance management
  • Collaboratively setting goals with your employees
  • The importance of weekly one-on-one meetings
  • Incorporating company core values
  • Relating employee goals to organizational goals
  • The principles of collaborative language
  • Techniques for giving feedback
  • How to take advantage of getting feedback
  • Strategies to incorporate employee rewards & recognition
  • General best practices
  • Prepare for an annual performance conversation all year long
  • Preparing for a formal performance conversation
  • What to do during a formal performance conversation
  • When and where to have performance conversations
  • Steps to take after a formal performance conversation
  • Five steps for successful coaching conversations
  • Six skills to build before you begin coaching employees
  • Tips for identifying and coaching a high performing employee
  • Tips for coaching an employee with declining performance or behavior
  • A simple script for overcoming employee objections or justification of behavior

Welcome to the course

Additional reading

Conclusion

Performance management

Collaborating on performance expectations

Giving and receiving regular feedback

Constructive and positive performance conversations

Coaching as a performance and behavior management tool

Final assessment

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