Introducción a la Gestión de Operaciones

Discover the essential principles of operations management with the course "Introducción a la Gestión de Operaciones" offered by the University of Pennsylvania. Throughout this program, you will delve into the intricacies of analyzing and enhancing business processes across various sectors, aiming to boost productivity and elevate quality standards. From understanding the nuances of operational performance to delving into the intricacies of process analysis, productivity, and quality control, this course equips you with the knowledge and skills necessary to navigate real-world business challenges effectively.

Structured into four comprehensive modules, the course covers a diverse range of topics, including the four dimensions of operational performance, bottleneck identification, labor costs, inventory turnover, waste reduction, and quality control methodologies such as Six Sigma and Toyota Production System. Through a blend of theoretical insights and practical problem-solving, you will gain a deeper understanding of productivity metrics, key performance indicators, and techniques to optimize processes for efficiency and customer satisfaction.

• Master the fundamentals of operations management
• Explore in-depth analysis of business processes and productivity enhancement
• Understand the intricacies of quality control and waste reduction techniques
• Acquire practical problem-solving skills applicable to real-world business challenges

By the end of the course, you will be well-prepared to apply your newfound expertise to real-world business scenarios, making significant contributions to operational efficiency and overall business success.