Course

Six Sigma Tools for Define and Measure

University System of Georgia

This course offers a comprehensive introduction to the foundational components of Six Sigma and Lean methodologies, focusing on the Define and Measure phases. Students will gain essential skills in project identification, project management basics, basic statistics, and data collection techniques. The curriculum is designed to provide a deep understanding of Six Sigma project development, implementation, and the significance of statistics in process improvement.

Throughout the course, participants will have access to readings, videos, quizzes, and peer review exercises to reinforce their learning. By leveraging the latest handbook, The Certified Six Sigma Handbook (2nd edition), students will develop a solid foundation in Six Sigma principles. The course is particularly beneficial for individuals seeking to enhance their business processes and performance, as well as those aiming to pursue professional certification in Six Sigma.

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Six Sigma Tools for Define and Measure
Course Modules

This course includes modules on project identification, project management basics, basic statistics, and data collection techniques, providing a comprehensive understanding of the Define and Measure phases of the Six Sigma process.

Project Identification

This module focuses on project identification, covering essential aspects such as voice of the customer, critical to satisfaction, quality function deployment, and SWOT analysis. Students will also delve into project selection, stakeholder identification, process mapping, and the SIPOC framework. Following the readings, videos, and quizzes, learners will have the opportunity to participate in peer review exercises, applying the concepts to real-life scenarios.

Project Management Basics

In this module, participants will explore project management basics, including defining the problem statement, developing project plans, brainstorming and diagramming tools, and other project planning techniques. The module emphasizes the importance of Six Sigma phase reviews and includes recommended readings to deepen understanding. Learners will engage in a brainstorming exercise and practical assessments to reinforce their learning.

Basic Statistics

Basic Statistics is a key module that introduces students to statistical concepts relevant to Six Sigma. This section covers fundamental statistical principles and their application in process improvement. Through readings, videos, quizzes, and practice assessments, participants will develop a strong foundation in statistical analysis and its significance in the context of Six Sigma projects.

Data Collection

The Data Collection module provides an in-depth exploration of data collection techniques essential for Six Sigma projects. Participants will learn about various data collection methods and their practical application. With recommended readings, videos, quizzes, and practice assessments, students will gain proficiency in collecting and analyzing data to drive process improvement initiatives.

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