Course

Product and Service Development: Empathy Mapping with Miro

Coursera Project Network

Embark on a transformative journey to master Empathy Maps creation using Miro. Learn to leverage customer data for strategic product development, refining and evaluating persona-based opportunities.

  • Utilize Miro to create customer Empathy Maps
  • Refine and apply Empathy Maps in a hands-on scenario
  • Explore strategic opportunities and next steps

Certificate Available ✔

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Product  and Service Development: Empathy  Mapping with Miro
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