Course

Marketing: Customer Needs and Wants

IESE Business School

Delve into the heart of successful marketing strategies with the "Marketing: Customer Needs and Wants" course. Understand the fundamentals of identifying and classifying customers, and explore the methods used by marketing professionals to uncover purchase decision insights. Covering marketing basics, product, pricing, channel decisions, brand building, and communication strategies, this course equips you with essential knowledge to excel in the field.

  • Gain insights to understand customer needs and wants
  • Explore marketing fundamentals and strategies
  • Learn about product, pricing, and channel decisions
  • Discover the essentials of building strong brands
  • Understand effective communication strategies

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Marketing: Customer Needs and Wants
Course Modules

This course consists of four modules covering marketing fundamentals, product, pricing, and channel decisions, brand building, and communication strategies.

Course Overview & Week 1

Module 1: Course Overview & Week 1

  • Introduction to the Course
  • Framing Marketing Challenges
  • Segmentation and Marketing Research
  • Targeting and Positioning

Week 2: Product, Pricing & Channel Design

Module 2: Week 2 - Product, Pricing & Channel Design

  • Product Definition and Estimating Demand
  • Managing Products and Pricing Fundamentals
  • Channel Design and Management

Week 3: Building Strong Brands

Module 3: Week 3 - Building Strong Brands

  • Defining Brands and Brand Importance
  • Brand Equity and Branding Process
  • Brand Extensions

Week 4: Communication Strategy

Module 4: Week 4 - Communication Strategy

  • Mapping Decision Making Process and Message Content
  • Media Planning and Measurement
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