Dans de nombreux services informatiques, les développeurs et les opérateurs ne poursuivent pas les mêmes objectifs. L'ingénierie en fiabilité des sites (SRE) permet à Google de faire émerger un but commun et d'assurer une assistance sur les éléments de production critiques. Ce cours présente les pratiques clés de Google en matière d'ingénierie SRE, ainsi que le rôle déterminant que jouent les responsables informatiques et métier dans la réussite de son adoption au sein de leur entreprise.
Participants will learn Google's view on DevOps philosophy and the relationship between DevOps and SRE. They will articulate Google’s technical and cultural fundamentals of SRE and comprehend the value they can provide to IT operations. Moreover, identifying the essential skills for an SRE and assessing an organization’s maturity level in adopting SRE are also key learning objectives.
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The course is divided into seven modules, covering topics such as DevOps, SRE fundamentals, level of service objectives, continuous improvement, workload regulation, application of SRE principles, and final evaluation.
Module 1 provides an introduction to the course and presents the essential points and reflection activities. It guides participants through the fundamental concepts and sets the stage for the subsequent modules.
Module 2 delves into DevOps, SRE, and the reasons for their existence, providing insights into their relationship and fundamental principles. The module includes a questionnaire to reinforce learning.
Module 3 focuses on level of service objectives, consequences, and the value SRE can bring. It emphasizes the importance of common goals, knowledge sharing, and post-mortem analysis, accompanied by a reflective activity and questionnaire.
Module 4 covers continuous improvement, addressing topics such as integration, delivery, versioning, design thinking, and the psychology of change. It includes reflection activities and a questionnaire to reinforce understanding.
Module 5 explores workload regulation, discussing the impact of manual repetitive tasks on reliability and the importance of goal setting. It includes reflection activities and a questionnaire for assessment.
Module 6 addresses the application of SRE principles within an organization, focusing on enterprise maturity, SRE skills, training, and initial steps. The module includes reflection activities and a questionnaire.
Module 7 is the final evaluation, assessing the participants' comprehension of the course material and their readiness to apply SRE principles within their respective organizations.
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